• Visit www.gymatt.com
  • Purchase a product on the Gymatt website;
  • Download, install, register, access or otherwise use the Gymatt mobile application (“App”);
  • Send us an email;
  • Send us a text message; and/or
  • Interact with apps or ads on third-party websites and services if those apps or ads contain a link to this Policy.

This Policy does not apply to information collected by:

  • Our offline websites, including on any other website operated by Gymatt or any third party (including our affiliates and subsidiaries); or
  • Any third party (including our affiliates and subsidiaries), including through any application or content (including ads) that may link to or be accessible through our Services.

Your Consent to This Policy

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, you may choose not to use our Services or otherwise interact with us. By accessing or using our Services or otherwise interacting with us electronically, you consent to this Policy, which may change from time to time (see Changes to our Privacy Policy). Your continued use of our Services or continued interaction with us after we make changes will be deemed acceptance of those changes, so please check back regularly for policy updates.

Children Under 18

Our Services are not intended for children under 18 years of age. Children under 18 years of age may not provide any information to us, whether through our Services or through any other electronic communication. If you are under 18 years of age, please do not use, register for, or make purchases through our Services. Do not provide us with any information about yourself, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn that we have collected or received personal information from a child under 18 years of age, we will delete that information. If you believe we might have any information from or about a child under 18, please contact our Customer Service Department.

Information We Collect from You and How We Collect It

We collect two basic types of information:

  • Information that identifies (whether directly or indirectly) a specific individual, such as your name, postal address, email address, and telephone number (“Personal Information”); and
  • Information that does not directly or indirectly identify an individual and cannot reasonably be used to identify an individual (“Anonymous Information”). When Anonymous Information is directly or indirectly linked to Personal Information, the resulting information is also considered Personal Information.
  • We may use Personal Information and Anonymous Information to create a third type of information: information about groups or categories of individuals that does not identify an individual and cannot reasonably be used to identify an individual (“Aggregate Information”).

We collect information from you when you:

  • Visit our Services;
  • Register to use our Services;
  • Place an order;
  • Contact us;
  • Post comments, questions, reviews, or upload content such as pictures, videos, and blog posts (collectively, “Comments”);
  • Sign up for our email newsletter;
  • Report a problem with our Services.
  • We may also collect information from you indirectly, such as when you receive a gift purchased by someone else through our Services.
  • Your User Contributions are posted and transmitted to others at your own risk. Please note that no security measures are perfect or impenetrable. In addition, we cannot control the actions of other users of our Services. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Automatic and Third-Party Data Collection

As you browse and interact with our Services, we may use automatic data collection technologies to collect certain information about your device, browsing actions, and patterns, including:

  • Usage Data. As you interact with our Services, we may automatically collect certain details about your visit to and use of our Services, including traffic data, location data, logs and other communication data and the resources you access and use on or through our Services.
  • Device Information. We may collect information about your mobile device and internet connection, including your device’s unique device identifier, IP address, operating system, browser type and version, browser plug-ins, mobile network information, and your device’s phone number.
  • Stored Information and Files. Our Services may access metadata and other information related to other files stored on your device. For example, this may include photos and other information from your device’s camera and photo library.
  • Location Information. Our applications may collect real-time information about your device’s location.

The information we collect automatically may include Personal Information, or we may retain that information or associate it with Personal Information we collect in other ways. It helps us improve our Services and deliver a better, more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns;
  • Store information about your preferences, which enables us to tailor our Services to your individual interests;
  • Speed up your searches; and
  • Recognize you when you return to our Services.

The technologies and third-party tools we use for automatic data collection include:

Cookies. Cookies are small files placed on your computer’s hard drive. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may not be able to access certain parts of our Site. Unless you have adjusted your browser setting to refuse cookies, our system will issue cookies when you direct your browser to our Site. We use cookies to enable our systems to recognize your browser to provide a unique, personalized shopping experience and to store items in your shopping cart during your visit.

Click Tracking. Click tracking is an analytics feature that measures and reports where users click or tap on our website. Each time you click on our website, we log that event and record your user session for future analysis. We use this information only to improve our service. Click tracking collects only the IP address assigned to you on the day you visit our website, not your name or other identifying information.

Google Analytics. We use a tool called “Google Analytics” to collect information about the use of our website. Google Analytics collects information such as how often users visit our website, what pages they visit when they do, and what other websites they used prior to coming to our website. We use the information we obtain from Google Analytics only to improve our service. Google Analytics collects only the IP address assigned to you on the day you visit our website, not your name or other identifying information. Although Google Analytics plants a persistent cookie on your web browser to identify you as a unique user the next time you visit our website, the cookie cannot be used by anyone other than Google. Google’s ability to use and share information collected by Google Analytics about your visit is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits by disabling cookies in your browser.

Certain third parties may use automatic information collection technologies to collect information about you or your device when you use our Services. These third parties may include:

  • Advertisers, ad networks, and ad servers.
  • Hosting service providers.
  • The manufacturer of your mobile device.
  • Your mobile service provider.
  • Email marketing service providers.

These third parties may use tracking technologies to collect information about you when you use our Services. The information they collect may be associated with your Personal Information, or they may collect information (including Personal Information) about your online activities over time and across different websites, apps, and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they are used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how to opt out of receiving targeted advertising from multiple providers, see Your Choices Regarding Our Collection, Use, and Disclosure of Your Information.

How We Use Your Personal Information

We use the information we collect about you or that you provide to us, including any Personal Information, to:

  • Display our Services and their content to you.
  • Provide you with the information, products, experiences, or services you request from us.
  • Improve the effectiveness of our products, services, and marketing communications.
  • Carry out our obligations and enforce our rights arising from any contracts entered into between us and you, including billing and collection.
  • Notify you about changes to our Service (including App updates) or any products or services we offer through it.
  • Allow you to participate in interactive features of our Service.
  • Respond to your questions or comments.
  • We may describe the information you provide in other ways.
  • To fulfill any other purpose for which you provided it.
  • Any other purpose with your consent.
  • We may also use your information to contact you about products and services that may be of interest to you. If you do not want us to use your information in this way, please adjust your user preferences in your account profile. For more information, see Choices About How We Use and Disclose Your Information.

Disclosure of Your Information

We may disclose aggregated information about users of our Service and information that does not identify any individual, without restriction.

We may disclose personal information we collect or that you provide as described in this Policy:

  • To our subsidiaries and affiliates.
  • To contractors, service providers and other third parties we use to support our business.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Gymatt’s assets (whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding), in which personal information held by Gymatt about users of our services is one of the assets transferred.
  • To fulfill the purpose for which you provided it.
  • For any other purpose disclosed by us at the time you provided the information.
  • With your consent.

We may also disclose your personal information in the following circumstances:

  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to support our business who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclosed it to them.
  • To comply with any court order, law, or legal process, including in response to any governmental or regulatory request.
  • To enforce or apply our Gymatt Website Terms of Service, and/or other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Gymatt, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices about the personal information you provide to us. We have created mechanisms to provide you with the following controls over your information:

Tracking Technologies and Advertising. You can set your browser to reject all or some browser cookies, or to alert you when cookies are being sent. If you disable or reject cookies, please note that some parts of this website may be inaccessible or not function properly.

Promotional Offers from Gymatt. If you do not want us to use your email address/contact information to promote our own products, you can opt out by logging into our services and adjusting your user preferences in your account profile, or by sending us an email stating your request. If we send you a promotional email, you can click unsubscribe in the email or send us a reply email requesting that future emails not be sent to you. This opt-out does not apply to information provided to us as a result of a product purchase, warranty registration, product service experience, or other transaction.

Location Information. You can choose whether to allow our applications to collect and use real-time information about your device’s location through your device’s privacy settings. If you block the use of location information, some parts of our applications may be inaccessible or not function properly.

In-App Notifications. We may occasionally send you notifications via in-app alerts and mobile notifications to enhance your user experience and provide you with important updates, promotions, or relevant context. You can adjust your notification preferences by accessing the settings within the app or through your phone settings.

SMS Communications. By providing your mobile phone number and using our mobile applications, you consent to receive text messages from us. We may use SMS communications to provide you with important updates, account information, or promotional offers related to our Services. You can opt-out of these communications at any time by following the instructions provided in the text message or by adjusting your notification preferences in the app settings. Please note that standard messaging and data rates may apply depending on your mobile carrier plan.

We do not control the collection or use of your information by third parties to provide interest-based advertising. However, these third parties may provide you with ways to opt-out of having your information collected or used in this manner.

Accessing and Correcting Your Information

You can review and change your personal information by logging into our Services and visiting your account profile page.

You can also contact our Customer Service Department to request access, correction, or deletion of any personal information you have provided to us. We cannot delete your personal information unless you delete your user account. In addition, we will not be able to provide customer service regarding previous transactions under that account. We may not accommodate a request to change information if we believe that the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from our Services, copies of your User Contributions may remain viewable in cached and archived pages or may have been copied or stored by other website users. Proper access to and use of the information provided on our Services, including User Contributions, is subject to our Website Terms of Service.

Data Security

We have taken steps to securely protect your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

The security of your information also depends on you. If you have a password to access certain parts of our Services, you are responsible for keeping this password confidential. We ask that you not share your password with anyone. We urge you to be cautious about revealing information in public areas of our Services, such as message boards. Information you share in public areas may be viewed by any user of our Services.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Services. Any transmission of personal information is at your own risk. We assume no responsibility for circumvention of any privacy settings or security measures contained in our Services.

Applicable Law

This Privacy Policy and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Hong Kong.

Changes to Privacy Policy

It is our policy to post any changes we make to the Policy on this page. If we make material changes to the way we treat users’ personal information, we will notify you by email to the primary email address specified in your account, by a notice on our website home page, and/or by an in-app alert the first time you use the App after we make the changes. The date the Policy was last revised is indicated at the top of the page. It is your responsibility to ensure we have your current, valid and deliverable email address (if you have an account with us) and to periodically visit our Services and this Policy to check for any changes.

Contact Information

If you have any questions or concerns about this Policy, please contact our Customer Service Department by sending an email to: service@gymatt.com.

Company Information

Name: BOUNDLESS UNIVERSE TRADING LIMITED
Address: RM H 11, 1/F, KAISER EST, PHASE 2, NO. 51 MAN YUE ST, HUNG HOM, HONG KONG